Know the accounts
Stay close enough to understand what each client is working on, what has changed, and what the next useful step may be.
A different role from Digital Growth Advisor
Help manage the relationships after there is something to manage.
A Digital Growth Advisor helps NTA develop new business relationships. An Account Manager stays connected as client and partner relationships grow—helping people communicate, keeping priorities visible, and helping the work move forward.
What the role is for
Stay close enough to understand what each client is working on, what has changed, and what the next useful step may be.
Help connect conversations, priorities, follow-up, and the Digital Growth Office so useful work does not disappear between meetings.
Help clients, NTA, Digital Growth Advisors, and specialists understand what is happening and who needs to do what next.
As partner relationships grow, an Account Manager can help organizations stay connected to NTA learning, resources, introductions, and follow-through.
How the roles connect
Develops relationships, listens to business owners, and helps open useful conversations with NTA.
Explore AdvisorManages a growing group of client and partner relationships and helps keep ongoing work connected.
Connects NTA learning and resources with a community, organization, or trusted network.
Explore PartnerWhere this stands today
The role becomes more important as the number of active NTA clients, Advisors, and Community Partners grows. Responsibilities, compensation, workload, and hiring terms should be defined for the actual position when NTA is ready to fill it.
For now, this page explains the role clearly without asking someone to submit a résumé for a position that has not yet been defined as an open job.
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