Ready to see your score?
Answer based on how the business works today—not how you hope it will work later. There are no perfect answers, and the score is most useful when it reflects the real situation.
The NTA Business Score™
A business can look successful from the outside while still depending too heavily on the owner, losing leads, using disconnected tools, or struggling to follow through consistently.
The NTA Business Score gives you a structured view of the business across visibility, trust, customer relationships, operations, knowledge, technology, and readiness for growth.
How consistently the right people discover the business online.
Website, digital presence, listings, accessibility, and essential customer information.
Communication, retention, referrals, reviews, and ongoing connection.
Whether AI and technology tools support the business or create more confusion and duplication.
Reviews, messaging, reputation, proof, and local confidence.
Scheduling, customer records, tasks, internal workflow, and repeatable processes.
Answer based on how the business works today—not how you hope it will work later. There are no perfect answers, and the score is most useful when it reflects the real situation.
Based on your progress and focus, here is where you should go next.
Evaluate your current operations and uncover blind spots to form a baseline.
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