Small-business question
Which business decisions should AI not make for me?
By Rick Hesse ·
Short answer
The short answer
Keep decisions about promises, spending, priorities, people, and customer relationships with the responsible person. AI can prepare information and compare options, but the owner must understand and approve consequential choices.
Where this fits in a real small business
A convincing report can still be wrong about what a team can deliver. Business judgment includes the costs, constraints, and lives affected by a decision.
One useful next step
For one AI-assisted task, write down which parts may be drafted and which parts need your review or a team member’s approval.
The lesson behind this question
How Do You Put AI to Work in a Real Business?
Follow a piece of real business work from request to response. Give AI defined jobs while the owner and team keep judgment and responsibility.
Read the full lesson